Welcome to Clatsop Community Bank’s online electronic bank statement delivery service (hereafter referred to as “E-Statement”). Please read this agreement carefully and consider printing a copy for your records.
In this Agreement, “we,” “us,” and “our” mean Clatsop Community Bank. The words “you” and “your” mean the person(s) accessing “E-Statements,” which are an electronic form of the periodic paper statements available through Clatsop Community Bank’s Online Banking Service.
You agree to the following provisions regarding E-Statement services received from Clatsop Community Bank:
By giving your consent, you agree to receive E-Statements in lieu of periodic paper statements for all accounts enrolled now and in the future in Clatsop Community Bank’s Online Banking Service. If you do not consent to receiving E-Statements, you should not proceed with your enrollment for the E-Statements service.
For multi-party accounts, consent or withdrawal of consent to receive electronic disclosures, records, or other information by any authorized party to the account will be effective for all account holders.
HOW TO GET YOUR E-STATEMENTS
You will be notified by e-mail that your E-Statement is available to view. It is your responsibility to review each statement provided through online banking.
If your e-mail is returned as undeliverable, an attempt will be made to contact you. If contact cannot be made, a paper statement may be sent to you through the U.S. Mail for the current and future statement cycles, and your online banking services may be terminated. If you need a paper copy of your statement, you may choose to print it yourself or request that we mail you a copy. To request a paper copy, contact us by telephone at 503-738-8000 (Seaside Office) or 503-325-7500 (Astoria Office). We may charge you a service fee for the paper copy.
YOUR RESPONSIBILITY TO NOTIFY US REGARDING ERRORS, IRREGULARITIES OR UNAUTHORIZED ACCESS
You must promptly review your E-Statements and any accompanying items. Notify us immediately of any suspected error, alteration, or other irregularity with your E-Statements, with your account, and including any unauthorized access. Telephone us immediately is the best way to keep your losses down. In addition, you must also notify us in writing to preserve your rights. Notification of suspected errors, alterations, or other irregularity within your E-Statement must be given within sixty 60-calendar days of the E-Statement in which the suspect item appears. This period begins on the E-Statement e-mail notification date, regardless of when you access and/or review your E-Statement.
WITHDRAWAL OF CONSENT
You may withdraw your consent at any time by calling us at 503-738-8000 or 503-325-7500. At our option, we may treat an invalid e-mail address or the subsequent malfunction of a previously valid e-mail address as a withdrawal of your consent to receive E-Statements. If you withdraw your consent, we will begin sending you paper periodic statements. Withdrawal of your consent to receive electronic communications will be effective only after we have a reasonable period to process your withdrawal.
INFORMATION NEEDED TO CONTACT YOU
You are responsible for notifying us of any e-mail address changes. Notification of any e-mail changes should be received ten (10) days before the end of your normal statement cycle. You can also notify us by accessing Clatsop Community Bank’s Webpage at www.clatsopbank.com and choosing the “Contact Us” button and choosing the firstname.lastname@example.org link, or you may contact us at 503-738-8000 or 503-325-7500.
STARTING UP ELECTRONIC STATEMENTS AGAIN AFTER YOUR WITHDRAWAL OF CONSENT
If you want to receive E-Statements again after you have withdrawn your consent for E-Statements, you must complete the consent process again and reconfirm your ability to access E-Statements.
HARDWARE AND SOFTWARE REQUIREMENTS
Below are the hardware and software requirements for access to and retention of the information being provided to you electronically.
We will notify you whenever we change or revise these requirements:
- A personal computer or other device capable of accessing the Internet. Your access to this page verifies that your system/device meets these requirements.
- An Internet web browser which is capable of supporting 128-bit SSL encrypted communications, which requires a minimum web browser version such as Microsoft® Internet Explorer version 6.0 (available for downloading at http://www.microsoft.com). Firefox version 3.5 (available for downloading at www.mozilla.com/firefox), and your system or device must have 128-bit SSL encryption software.